Shipping policy

SHIPPING & DELIVERY INFORMATION

At Prime Wear, we ensure that every high-performance part is carefully inspected, verified for fitment, and securely packaged before it leaves our facility. Because we deal in premium and specialized automotive components, our logistics process is designed to guarantee your order arrives safely and in flawless condition.

Order Processing & Dispatch

• Preparation Time: It takes up to 7 business days for your order to be processed, packed, and marked ready for dispatch. During this time, our team conducts strict quality assurance checks to ensure you receive exactly what you ordered.

Shipping & Transit Time

• Delivery Timeframe: Once your order is dispatched from our warehouse, the standard transit time is 18 to 22 working days.

• Please note: Business/working days do not include weekends or public holidays.

Order Tracking As soon as your package is handed over to our shipping partners, you will receive a Shipping Confirmation email containing your unique tracking number. You can use this number on our Track Order page to monitor your shipment's journey in real-time.

Damaged or Lost Packages We take utmost care in packaging heavy and delicate auto parts. However, if your order arrives damaged or is lost in transit, please contact us immediately at support@primewearllc.com with your order number and photos of the damaged package. We will work swiftly with the carrier to resolve the issue.